HOUSE BILL No. 4988

 

 

September 19, 2017, Introduced by Reps. Hoadley, Elder, Faris, Gay-Dagnogo, Chirkun, Cochran, Greig, Wittenberg, Pagan, Zemke, Hertel, Sowerby, Love, Green, Yanez, Sabo, Hammoud, Lasinski, Brinks, Schor and Peterson and referred to the Committee on Commerce and Trade.

 

     A bill to create the call center jobs retention act; to

 

provide for the powers and duties of certain state officers and

 

entities; to impose certain duties on certain employers; and to

 

prescribe civil sanctions.

 

THE PEOPLE OF THE STATE OF MICHIGAN ENACT:

 

     Sec. 1. This act shall be known and may be cited as the "call

 

center jobs retention act".

 

     Sec. 3. As used in this act:

 

     (a) "Call center" means a centralized office used primarily

 

for receiving or transmitting customer requests or inquiries by

 

telephone.

 

     (b) "Department" means the department of talent and economic

 

development.


     (c) "Employer" means an individual, sole proprietorship,

 

partnership, association, corporation, or any other legal entity

 

who employs, either full-time or part-time, 50 or more individuals

 

at a call center.

 

     Sec. 5. (1) An employer shall notify the department 30 days

 

before the employer relocates either of the following from this

 

state to a foreign country:

 

     (a) A call center.

 

     (b) A facility or operating unit within a call center

 

comprising at least 30% of the call center's total call volume as

 

measured against the call center's average call volume during the

 

immediately preceding 12 months.

 

     (2) An employer who violates subsection (1) is responsible for

 

a state civil infraction and may be ordered to pay a civil fine of

 

not more than $10,000.00.

 

     Sec. 7. Beginning 6 months after the effective date of this

 

act, and every 6 months thereafter, the department shall compile a

 

registry of the employers required to provide notice under section

 

5(1) and shall publish the registry on its website. The registry

 

must include all of the following information:

 

     (a) The name of the employer.

 

     (b) The date of the relocation.

 

     (c) The number of jobs to be relocated.

 

     (d) The location of the relocated call center, facility, or

 

operating unit, including the name of the city and the country.

 

     Enacting section 1. This act takes effect 90 days after the

 

date it is enacted into law.