HOUSE BILL No. 6121

 

June 1, 2006, Introduced by Rep. Hunter and referred to the Committee on Banking and Financial Services.

 

     A bill to amend 1975 PA 148, entitled

 

"Debt management act,"

 

by amending sections 2, 4, 5, 6, 8, 12, 13, 14, 16, 18, and 19 (MCL

 

451.412, 451.414, 451.415, 451.416, 451.418, 451.422, 451.423,

 

451.424, 451.426, 451.428, and 451.429), as amended by 2000 PA 255.

 

THE PEOPLE OF THE STATE OF MICHIGAN ENACT:

 

     Sec. 2. As used in this act:

 

     (a) "Budget analysis" means a written, comprehensive

 

assessment of a debtor's financial condition that includes the

 

debtor's income, expenses, debt, housing costs, creditors, and

 

other financial information.

 

     (b)  (a)  "Business of debt management" or "debt management

 

services business" means providing or offering to provide debt


 

management services to 1 or more residents of this state.

 

     (c)  (b)  "Counselor" means an employee or agent of a licensee

 

who engages in counseling and budget analysis functions and

 

scheduling of debtor's funds.

 

     (d)  (c)  "Creditor" means a person for whose benefit money is

 

being collected and disbursed by a licensee. A licensee is not a

 

creditor for purposes of this act.

 

     (e)  (d)  "Debt management" means  the planning and management

 

of the financial affairs of a debtor and the receipt of money from

 

the debtor for distribution to a creditor in payment or partial

 

payment of the debtor's obligations.  providing 1 or more debt

 

management services.

 

     (f) "Debt management services" means any of the following:

 

     (i) Receiving money from a debtor for the purpose of

 

distributing 1 or more payments to or among 1 or more creditors of

 

the debtor in full or partial payment of the debtor's obligations.

 

     (ii) Arranging or assisting a debtor to arrange for the

 

distribution of 1 or more payments to or among 1 or more creditors

 

of the debtor in full or partial payment of the debtor's

 

obligations.

 

     (iii) Exercising control, directly or indirectly, or arranging

 

for the exercise of control over funds of a debtor for the purpose

 

of distributing payments to or among 1 or more creditors of the

 

debtor in full or partial payment of the debtor's obligations.

 

     (iv) Acting or offering to act as an intermediary between a

 

debtor and 1 or more creditors of the debtor for the purpose of

 

adjusting, settling, discharging, reaching a compromise on, or


 

otherwise altering the terms of payment of the debtor's

 

obligations.

 

     (g) "Debt management services agreement" means a written

 

contract, plan, or agreement between a counselor and a debtor for

 

the performance of debt management services.

 

     (h)  (e)  "Debtor" means a person  from whom money is being

 

collected for the benefit of a creditor of the debtor  who seeks

 

debt management services or enters into a debt management services

 

agreement.

 

     (i)  (f)  "Department" means the office of financial and

 

insurance services.

 

     (j)  (g)  "Director" means the commissioner of the department

 

or his or her authorized representative.

 

     (k)  (h)  "Fees and charges of the licensee" means the total

 

amount of money to be charged a debtor by the licensee, including

 

the  $25.00  $50.00 initial payment and any charges for advice,

 

materials, or referrals.

 

     (l)  (i)  "License" means a written certificate or exemption

 

order issued by the director.

 

     (m)  (j)  "Licensee" means a person licensed under this act to

 

perform debt management services and located inside or outside the

 

boundaries of this state.

 

     (n)  (k)  "Office" means each location, including, but not

 

limited to, any branch office or affiliate location where a person

 

engages in the business of debt management, identified by street

 

name, building number, city, and state.  where a person engages in

 

the business of debt management.


 

     (o)  (l)  "Office manager" means an employee or owner charged

 

with the supervision, oversight, or approval of the functions of

 

budget analysis, counseling, or scheduling.

 

     (p)  (m)  "Person" means an individual, corporation,

 

partnership, association, joint stock company, trust where the

 

interests of the beneficiaries are evidenced by a security, limited

 

liability company, or other legal entity.

 

     (q)  (n)  "Sweep arrangement" means an arrangement that

 

provides for a temporary or permanent transfer of funds from 1

 

trust account to another trust account when a predetermined time,

 

account balance, or other condition occurs or is fulfilled.

 

     Sec. 4. (1)  After January 1, 1976, a  A person located  

 

within  inside or outside of the boundaries of this state shall not

 

engage in the business of debt management without first obtaining a

 

license as required in this act. A  contract of  debt management  

 

as defined by this act  services agreement made with a debtor by a

 

person without a license is null and void.

 

     (2) A person who is performing a debt management service and

 

receiving compensation primarily from governmental organizations,

 

governmentally sponsored organizations, charitable trusts, or

 

foundations tax exempt  pursuant to  under section 501(c) of the

 

internal revenue code,  of 1986  26 USC 501, upon a showing of

 

safeguards in the handling of debtor funds, may be granted an

 

exemption from any provision of this act if the director finds that

 

the exemption is  found to be  in the public interest.

 

     Sec. 5. (1) An applicant for a license to engage in the

 

business of debt management shall file an application with the


 

director in writing and under oath that includes all of the

 

following:

 

     (a) The name and exact address of the applicant and the name

 

and address of each of the following, as applicable:

 

     (i) If the applicant is a corporation, its officers and

 

directors.

 

     (ii) If the applicant is an association, its officers and

 

directors.

 

     (iii) If the applicant is a partnership, its partners.

 

     (iv) If the applicant is a limited liability company, its

 

manager or managers.

 

     (v) If the applicant is any other legal entity, its manager or

 

other person designated to control the operation of that legal

 

entity.

 

     (b) A copy of a certificate of an assumed name, if applicable.

 

     (c) One or more of the following, as applicable:

 

     (i) If the applicant is a corporation, a copy of the articles

 

of incorporation.

 

     (ii) If the applicant is an association, a copy of the

 

organizational documents of the association.

 

     (iii) If the applicant is a partnership, a copy of the

 

partnership agreement.

 

     (iv) If the applicant is a limited liability company, a copy of

 

the articles of organization.

 

     (d) Telephone number, e-mail address, and website URL of the

 

applicant.

 

     (e) The address of each office in this state where the


 

applicant will provide debt management services.

 

     (f) If the applicant is a tax exempt entity under section

 

501(c) of the internal revenue code, 26 USC 501, evidence of that

 

status.

 

     (g) A description of any consumer education program that it

 

provides to its debtors.

 

     (h) A description or sample forms of the applicant's budget

 

analysis and initial budget plan, including any form or electronic

 

model, that are used to evaluate the financial condition of

 

debtors.

 

     (i) A copy of the debt management services agreement that the

 

applicant will use in its debt management services business.

 

     (j) A copy of the credit agreement form that the applicant

 

will use in its debt management services business.

 

     (2)  Upon  When filing the application, the applicant shall do

 

all of the following:

 

     (a) Pay to the department  a  an initial license fee of  

 

$50.00 for each office  $500.00.

 

     (b) Pay to the department an  investigation fee of $50.00  

 

additional license fee of $100.00 for each office in this state.

 

     (c) Furnish a surety bond to the people of the state of

 

Michigan. The amount of the surety bond must equal or exceed the

 

total amount of Michigan clients' funds in the applicant's or

 

licensee's trust account at the time of application for license or

 

renewal, as determined by the department, but in no event shall a

 

surety bond be less than $25,000.00 or be greater than $100,000.00.

 

The surety bond shall be conditioned upon the faithful accounting


 

of all money collected upon accounts entrusted to a licensee

 

engaged in the business of debt management or the licensee's

 

employees and agents. The surety bond shall be approved by the

 

department. In lieu of a surety bond, the department may by rule

 

provide for an appropriate deposit of cash or securities, a letter

 

of credit, or the assignment of coverage of other bonds if the

 

department is satisfied that comparable or more extensive coverage

 

results.

 

     (d) File an appointment of the director as the agent of the

 

applicant for service of process in this state.

 

     (3) Service of process upon the director  shall be  is

 

considered service upon an applicant or licensee, including an

 

applicant who complies with or fails to comply with subsection

 

(2)(d).

 

     (4) Unless surrendered, revoked, or suspended, a license

 

issued under this act expires on December 31 of the year for which

 

it is issued. A licensee may renew a license before the expiration

 

date as provided under this act.

 

     (5) A licensee shall create, maintain, and preserve accurate

 

and complete books and records relating to the licensee's business.

 

The  A licensee shall maintain the books and records  shall be

 

maintained  according to generally accepted accounting principles.

 

A licensee or an applicant shall notify the department in writing

 

of the address where the books and records are kept. If a licensee

 

changes the location of the books and records, the licensee shall

 

notify the department in writing within 10 business days after the

 

change. The director may prescribe by rule or order the form and


 

contents of books and records relating to a licensee's business.

 

     (6) An applicant shall file a financial statement with an

 

application for a debt management license. The director may require

 

that  an audit or review of the financial statement  be audited or

 

reviewed  by an independent certified public accountant.

 

     (7) If a licensee has a board of directors or the equivalent,

 

the director shall not require that the licensee provide

 

information concerning a member of the board of directors or

 

equivalent, nor require that the member satisfy the examination

 

provisions of this act, if that member does not receive a salary,

 

stock dividend, or other financial benefit from that corporation

 

other than reimbursement of the actual expenses incurred in

 

carrying out the duties of a director of that corporation.

 

     Sec. 6. (1) Upon receiving the application and approving the

 

fees and surety bond, the department shall investigate the

 

applicant's responsibility, experience, character, and general

 

fitness. If the result of the investigation warrants a belief that

 

the business will be operated fairly and honestly within the

 

provisions of this act, the department shall issue a license. The

 

investigation of the applicant shall at least include investigation

 

of the following as applicable:

 

     (a) If the applicant is a corporation, its officers and

 

directors.

 

     (b) If the applicant is a partnership, its partners.

 

     (c) If the applicant is an association, its officers.

 

     (d) If the applicant is a limited liability company, its

 

manager or managers.


 

     (e) If the applicant is any other legal entity, its manager or

 

other person designated to control the operation of that legal

 

entity.

 

     (2) A license shall not be issued if the investigation reveals

 

1 or more of the following:

 

     (a) That an individual investigated under subsection (1) meets

 

any of the following:

 

     (i) Was ever convicted of a crime involving moral turpitude

 

including forgery, embezzlement, obtaining money under false

 

pretenses, larceny, extortion, conspiracy to defraud, or any other

 

similar offense.

 

     (ii) Violated or failed to comply with this act or a rule

 

promulgated under this act.

 

     (iii) Had a license to engage in the business of debt management

 

revoked or suspended for any reason other than failure to pay

 

licensing fees in this state or another state.

 

     (iv) Defaulted in the payment of money collected for others,

 

including the discharge of debts through bankruptcy proceedings.

 

The director may, at his or her discretion, waive this restriction

 

if provided with evidence of justifiable cause for the bankruptcy,

 

plus convincing evidence of the fitness of the bankrupt party to

 

carry out his or her functions under this act.

 

     (b) An individual applicant is not at least 18 years of age

 

and a citizen of the United States.

 

     (c) An applicant that is a partnership, corporation, limited

 

liability company, association, or other legal entity required by

 

statute to obtain authority to do business in this state has not


 

been granted authority to do business in this state.

 

     (d) The applicant is an employee or owner of a collection

 

agency as defined in section 901 of the occupational code, 1980 PA

 

299, MCL 339.901, or process serving business or in any manner is

 

affiliated with a collection agency or process serving business.

 

The director may, in his or her discretion, waive this restriction

 

on a showing of sufficient safeguards in the operation of the

 

collection agency.

 

     (3) An applicant shall pass an examination administered by the

 

director or his or her designee before the director grants a

 

license to the applicant under this act. A counselor shall pass an

 

examination within the first 180 days of employment administered by

 

the director or his or her designee. The examination may be oral or

 

written, or partly oral and partly written, and shall be practical

 

in nature and sufficiently thorough to ascertain the applicant's

 

fitness. Questions on bookkeeping, credit adjusting, business

 

ethics, agency, contracts, debtor and creditor relationships, trust

 

funds, and the provisions of this act and rules promulgated under

 

this act may be included in the examination. The director may

 

charge an examination fee  of $25.00  for administering this

 

examination that does not exceed the actual cost of administering

 

this examination.

 

     Sec. 8. (1) Before December 1 of each year, a licensee shall

 

file an application with the department for renewal of its license

 

. The application shall be  on the form prescribed by the

 

department.  and shall be accompanied by a fee of $50.00 for each

 

office together with  The applicant shall include with the


 

application a renewal fee of $250.00, an additional renewal fee of

 

$100.00 for each office in this state, and a surety bond in the

 

same manner as an original application. The application shall  

 

cover  include each  branch  office  that is under the ownership

 

and control of the applying entity  of the licensee in this state.

 

Financial statements shall be filed  

 

     (2) In addition to the requirements of subsection (1), a

 

licensee shall file financial statements with the application for

 

renewal of a license. The director may require  that  an audit or

 

review of the financial statements  be audited or reviewed  by an

 

independent certified public accountant.

 

     Sec. 12. (1) Before a contract is formed between a licensee

 

and a debtor,  a thorough and written  the licensee shall compile a

 

budget analysis  shall be compiled and a copy delivered  of the

 

debtor and deliver a copy to the debtor.  A licensee shall not

 

accept an account unless a written and thorough budget analysis

 

indicates that the debtor can reasonably meet the requirements

 

required by the budget analysis.  The budget analysis shall contain

 

all of the following information about the debtor:

 

     (a) Name and address.

 

     (b) Marital status and number of dependents.

 

     (c) Amount and source of all employment compensation, payments

 

from government programs, child support and alimony payments, and

 

other income.

 

     (d) Number of exemptions claimed on the debtor's most recent

 

federal income tax return.

 

     (e) Gross income per pay period, type and amount of all


 

payroll deductions, and net income per pay period.

 

     (f) Monthly home mortgage or rental payment. If the home

 

mortgage payment does not include an escrow for real estate taxes,

 

the budget analysis shall contain the amount and due dates of the

 

real estate taxes on the property.

 

     (g) Type and amount of all other fixed periodic payments.

 

     (h) Type and amount of food, clothing, utility, vehicle,

 

insurance, and all other living expenses.

 

     (i) List of creditors included in the plan.

 

     (j) A description of and amount owed for any outstanding

 

garnishments and judgments.

 

     (k) Periodic amount available for payment toward a debt

 

management plan.

 

     (2) A licensee shall not accept an account unless the budget

 

analysis described in subsection (1) indicates that the debtor can

 

reasonably meet the debtor's payment obligations described in the

 

budget analysis.

 

     (3) A licensee that is or claims it is a tax exempt entity

 

under section 501(c) of the internal revenue code, 26 USC 501,

 

shall not charge an applicant a fee for preparing a budget analysis

 

described in subsection (1).

 

     Sec. 13. (1) Upon establishing a debt management plan for a

 

debtor, a licensee may charge and receive an initial fee of  $25.00  

 

$50.00. However, unless 51% or more in number and dollar amount of

 

all the debtor's creditors consent to the debt management program

 

within 45 days of establishing the debt management plan, the

 

licensee shall return the fee  shall be returned  to the debtor and


 

close the debtor's account.  closed.

 

     (2)  Consent from a creditor shall be recorded  A licensee

 

shall record the consent of a creditor to a debt management program

 

described in subsection (1) on a separate form  . The form shall

 

contain  that contains all of the following:

 

     (a) A list of all the creditors.

 

     (b) The manner in which consent was sought.

 

     (c) The date of each contact.

 

     (d) The name of the person contacted, if applicable.

 

     (e) The response obtained from the person contacted.

 

     (f) Any revised or special conditions or arrangements that

 

condition the consent.

 

     (g) The date on which the required consent was secured.

 

     (3)  The  A licensee may seek the consent of a creditor  may

 

be sought  under this section by sending a notice of a debt

 

management plan to a creditor by an appropriate means including by

 

telephone, facsimile, electronic mail, or first-class mail. If  the  

 

a creditor does not respond within 14 days after the sending of the

 

notice, it  may be  is presumed that the creditor has given

 

consent.

 

     (4) If a payment under the debt management plan is sent to a

 

creditor, acceptance of the payment or plan  may be  is presumed 7

 

days after sending the payment.

 

     Sec. 14. (1) A  contract  debt management services agreement

 

between a licensee and debtor shall  include  meet all of the

 

following:

 

     (a) Each creditor to whom payments will be made and the amount


 

owed each creditor.

 

     (b) The total amount of the licensee's charges.

 

     (c) The beginning and ending dates of the contract.

 

     (d) The number of months and the total principal amount plus

 

approximate interest charges required to liquidate in full the

 

debts, except mortgage or land contract interest payments,

 

described in the contract.

 

     (e) The name and address of the licensee and of the debtor.

 

     (f) Other provisions or disclosures that the director

 

determines are necessary for the protection of the debtor and the

 

proper conduct of business by a licensee.

 

     (a) Be signed and dated by the licensee and debtor.

 

     (b) Include all of the following in at least 12-point type:

 

     (i) The name, address, and telephone number of the debtor.

 

     (ii) The name, address, telephone number, and license number of

 

the licensee.

 

     (iii) A description of the debt management services the licensee

 

will provide to the debtor and any fees the licensee will charge to

 

the debtor for the debt management services.

 

     (iv) A disclosure of the existence of the surety bond required

 

under section 5.

 

     (v) The name and address of the financial institutions in

 

which the licensee will hold funds paid by the debtor to the

 

licensee for disbursement to the debtor's creditors.

 

     (vi) A notice of the right of any party to the debt management

 

services agreement to rescind the debt management services

 

agreement by giving written notice of rescission to the other


 

party.

 

     (vii) A schedule of payments that the debtor must make under

 

the debt management services agreement. The schedule shall include

 

the amount of each payment and the date on which each payment is

 

due, an itemization of the maintenance fees that the licensee will

 

retain from each payment, and the amount of money that the licensee

 

will pay to the debtor's creditors from each payment.

 

     (viii) A list of each participating creditor of the debtor to

 

which the licensee will make payments under the debt management

 

services agreement. The list shall include the amount owed to each

 

creditor and a schedule of payments that the licensee will make to

 

each participating creditor from the debtor's payments that

 

includes the amount of each payment and the date on which each

 

payment will be made.

 

     (ix) A list of creditors the licensee reasonably expects not to

 

participate in the debt management of the debtor's debt under the

 

debt management services agreement.

 

     (x) A disclosure that the licensee also may receive

 

compensation from the debtor's creditors for providing debt

 

management services to the debtor.

 

     (xi) A disclosure that the licensee may not require a debtor to

 

purchase for a fee a counseling session, an educational program, or

 

materials and supplies as a condition of entering into a debt

 

management services agreement.

 

     (xii) A disclosure that the licensee may not require or compel

 

a voluntary contribution from a debtor for any service provided by

 

the licensee to the debtor.


 

     (xiii) A disclosure that execution of a debt management services

 

agreement may impact the debtor's credit rating and credit scores.

 

     (xiv) A disclosure that the debtor must read and receive a copy

 

of the complete debt management services agreement.

 

     (xv) The following notice:

 

     "The Office of Financial and Insurance Services for the State

 

of Michigan will accept questions and complaints from Michigan

 

residents regarding _______________________(name and license number

 

of the debt management services provider) at ___________________.".

 

     (2) Unless otherwise approved by the department and except for

 

an amount due for 1 or more monthly fees or a closeout fee, a

 

licensee shall distribute to the creditors of the debtor  , at

 

least monthly,  all money received from a debtor or on behalf of a

 

debtor at least monthly.

 

     Sec. 16. A licensee shall do all of the following:

 

     (a) Create and maintain records of the accounts,

 

correspondence, memoranda, papers, books, and other records of the

 

debt management services business. If the licensee elects not to

 

retain original records, the licensee may utilize electronic,

 

photocopy, or computerized methods of record keeping. The licensee

 

shall preserve the records created under this subdivision for at

 

least 6 years after they are created.

 

     (b) Make all the records created and maintained under

 

subdivision (a) available for examination by examiners of the

 

department.

 

     (c) Upon contracting with a debtor for debt management

 

services, give a copy of the  contract  debt management services


 

agreement to the debtor.

 

     (d) Deliver a receipt to a debtor upon receiving cash from a

 

debtor or within 3 business days after receiving a noncash payment

 

from a debtor, and at least monthly beginning with the first month

 

after contracting with a debtor deliver a statement that includes

 

the dates and amounts received and disbursed on behalf of the

 

debtor.

 

     (e) Within 5 business days after a request from a debtor,

 

provide a written statement that includes all of the following:

 

     (i) All transactions concerning the money received from or on

 

behalf of the debtor.

 

     (ii) The total amount paid to each creditor.

 

     (iii) The total amount of charges deducted from the payments

 

received.

 

     (iv) The amount held in reserve.

 

     (f) At least every 90 days after contracting with a debtor for

 

debt management services, provide a written statement to the debtor

 

that includes all of the following:

 

     (i) The total amount received from and on behalf of the debtor.

 

     (ii) The total amount paid to each creditor.

 

     (iii) The total amount deducted from the payments received.

 

     (iv) The amount held in reserve.

 

     (g) At least annually, verify or cause the verification of

 

payments to selected creditor accounts and do or designate 1 or

 

more persons to do all of the following:

 

     (i) Review each debtor's account file.

 

     (ii) Review checks paid by the licensee.


 

     (iii) Review procedures used by the licensee for processing

 

checks and handling cash.

 

     (iv) Review the complaint file maintained by the licensee.

 

     (v) Verify payments to selected creditor accounts.

 

     (vi) Review selected counselor records and work papers.

 

     (h) If a  contract with a debtor  debt management services

 

agreement is lawfully sold, transferred, or assigned to a licensee

 

from another licensee, furnish to the debtor a written notice of

 

the sale, transfer, or assignment. The notice shall contain the

 

name and address of the licensee and the name of the counselor

 

authorized by the licensee to manage the  contract  agreement.

 

     Sec. 18. (1) A licensee may charge a reasonable fee under a

 

debt management services  contract  agreement. The fees and charges

 

of the licensee shall not exceed 15% of the amount of the debt to

 

be liquidated during the express term of the  contract. The  

 

agreement. A licensee may require the debtor to make an initial

 

payment of not more than  $25.00, which  $50.00. The initial

 

payment is part of the fees and charges of the licensee  . The

 

initial payment  and may be deducted from the amount of a

 

subsequent fee that is amortized, if any.

 

     (2) Except for a cancellation described in subsection (3), for

 

which a licensee may not collect the additional fee described in

 

this subsection, in the event of cancellation or default on the

 

performance of the  contract  debt management services agreement by

 

the debtor before its successful completion, the licensee may

 

collect $25.00 in addition to fees and charges of the licensee

 

previously received. This $25.00 fee is not subject to the 15%


 

limitation on fees and charges of the licensee in subsection (1).

 

     (3) A  contract  debt management services agreement is in

 

effect when it is signed by the licensee and the debtor and the

 

debtor has made a payment to the licensee. The debtor has the right

 

to cancel the  contract  agreement until 12 midnight of the third

 

business day after the first day the  contract  agreement is in

 

effect by delivering written notice of cancellation to the

 

licensee.

 

     (4) If a debtor fails to make a payment to a licensee within

 

60 days after the date a payment is due under a  contract  debt

 

management services agreement, the  contract  agreement is

 

considered canceled by the debtor. A debtor may file a letter of

 

continuation of a  contract  debt management services agreement

 

even if the debtor did not make a payment within 60 days after a

 

payment was due. All of the following apply to a letter of

 

continuation of a  contract  debt management services agreement:

 

     (a) A debtor may file only 1 letter of continuation with a

 

licensee for any  contract  agreement.

 

     (b) A letter of continuation must contain a detailed

 

explanation of the reason or reasons for the missed payment or

 

payments.

 

     (c)  A contract  An agreement for which a letter of

 

continuation that meets the requirements of this subsection is

 

filed remains in effect and subject to cancellation for any future

 

failure to make a payment or payments as described in this

 

subsection.

 

     (d)  A contract  An agreement between a licensee and a debtor


 

shall clearly provide for 1 letter of continuation by a debtor.

 

     (e) A debtor may not file a letter of continuation with a

 

licensee at the beginning of  a contract   an agreement.

 

     (5) A licensee shall not contract for, receive, or charge a

 

debtor an amount greater than authorized by this act. A person who

 

violates this subsection, except as the result of an inadvertent

 

clerical or computer error, shall return to the debtor the amount

 

of the payments received from or on behalf of the debtor and not

 

distributed to creditors, and, as a penalty, an amount equal to the

 

amount overcharged.

 

     Sec. 19. A licensee shall not do any of the following:

 

     (a) Purchase from a creditor any obligation of a debtor.

 

     (b) Execute a  contract or  debt management services agreement

 

to be signed by the debtor unless the  contract or  agreement is

 

fully and completely filled in and finished.

 

     (c) Lend money or credit except under a plan approved by the

 

department.

 

     (d) Take a confession of judgment or power of attorney to

 

confess judgment against the debtor or appear as the debtor in a

 

judicial proceeding.

 

     (e) Receive or charge a fee in the form of a promissory note

 

or other promise to pay, or receive or accept a mortgage or other

 

security in real or personal property for a fee, or both.

 

     (f)  Take, concurrent  Concurrent with the signing of  the

 

contract  a debt management services agreement or as a part of the

 

contract  agreement or as part of the application for the  contract

 

agreement, take a release of an obligation to be performed on the


 

part of the licensee.

 

     (g) Offer, pay, or give any cash, fee, gift, bonus, premiums,

 

reward, or other compensation to a person for referring a

 

prospective customer to the licensee. A payment by the licensee for

 

the lawful sale, transfer, or assignment of a  contract  debt

 

management services agreement to the licensee from another licensee

 

is not subject to this subdivision.

 

     (h) Receive any cash, fee, gift, bonus, premium, reward, or

 

other compensation from a person other than the debtor or a person

 

in the debtor's behalf in connection with the licensee's business

 

of debt management, except under a plan approved by order of the

 

department.

 

     (i) Disclose the debtors who have contracted with the licensee

 

other than to the director or his or her authorized representative,

 

or disclose the creditors of a debtor to anyone other than the

 

debtor, or the director or his or her authorized representative, or

 

another creditor of the debtor and then only to the extent

 

necessary to secure the cooperation of the creditor in a debt

 

management plan.

 

     (j) Use or permit the use of a false, misleading, or deceptive

 

statement or representation with regard to the services or charges

 

of the licensee in any advertisement, display, broadcast, or offer

 

of the licensee's services.

 

     (k) Use an advertisement that gives a telephone number or post

 

office box without identifying the licensee and the licensee's

 

office address.

 

     (l) Use advertisements containing any of the following


 

representations:

 

     (i) That the licensee will provide funds to pay bills or

 

prevent attachments.

 

     (ii) That a certain payment schedule will handle a certain

 

amount or range of indebtedness.

 

     (iii) That garnishment, attachment, repossession, or loss of job

 

will be prevented.

 

     (m) Fail to provide to the debtor the full benefit of a

 

compromise of a debt arranged by the licensee with a creditor.

 

     (n) In connection with the making of a debt management

 

contract  services agreement or with operation of the debtor's

 

account:

 

     (i) Employ any device, scheme, or artifice to defraud.

 

     (ii) Make any untrue statement of a material fact or omit to

 

state a material fact necessary in order to make the statements

 

made, in the light of the circumstances under which they are made,

 

not misleading.

 

     (iii) Engage in any act, practice, or course of business that

 

operates or would operate as a fraud or deceit upon any person.

 

     (o) Conduct the business of debt management without a surety

 

bond, or deposit or assignment satisfactory to the department in

 

lieu of a surety bond, as described in section 5(2), in place.